App by SegmentStream

NPS & Feedback

Satisfaction scores you can act on, joined to the customer's value and history.

Start a pilot Join the waitlist

What it adds to your workspace

NPS and CSAT by segment, plan and lifecycle stage
Detractor comments classified by topic
Follow-ups routed to account owners

Works with

A survey tool or in-app survey

Install

$ segmentstream add nps-feedback

▸ files added to your workspace repo

▸ deploy to start

Or ask your agent

“Install NPS & Feedback on our Typeform survey.”

Pricing

Included during early access. Runs on platform usage.

Part of these solutions

Business intelligence apps

Analytics apps instead of dashboards

More apps

Customer 360

One profile per customer, across every system.

App

Churn Risk

Health scores and churn probability, with the reasons.

App

Support Analytics

Why customers contact you, and how fast you answer.

App

Browse the marketplace →

Enterprise pilot

Want NPS & Feedback set up for you?

Our forward-deployed engineers build one solution on your data, in your own workspace, as code you own. Tell us what you run today and what you want; your note goes straight to our founder.

One solution, on your data, in your own workspace
First version live in two weeks
Parity proven before anything is switched off
Fixed scope and price, credited to your contract if you continue

Not ready for a pilot? Send the form anyway with your question. An engineer will reply, not a sales rep.

How the pilot works

Your company’s context, ready for every agent.

$ segmentstream workspace create acme --region eu

▸ workspace ready · data, objects, metrics and access rules in one place

▸ connect Claude, ChatGPT or Cursor with one connector

▸ tell your agent: “add our billing API as a source”

Start a pilot

Our engineers build the first version on your data in two weeks, at a fixed price.

Or join the waitlist for self-serve:

Pilots are open now. Self-serve opens to the waitlist this fall.